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FAQ

Frequently Asked Questions

  • I need a custom stamp made for my business. How do I order?

    Please send your graphic file to etchythings@gmail.com. Please send us a high resolution graphic file (vector file) in .png/ .pdf/ .ai/ .eps format.

  • How much does a custom stamp cost?

    It depends on the graphic file (if we require post editing) and the size of your stamp. Our stamps start at $10 and up (plus tax and shipping).

  • I don’t have a graphic file but I have an idea of what I like it to look like. Can I still work with you?

    Absolutely. Please contact our graphic designer and she can help you get us the file we need.

  • I have a file I created myself but I’m not sure it is high resolution enough. I just made it online.

    No problem. Please send it over to us at etchythings@gmail.com and we can let you know if we need to charge a post edit fee to get the file in tip top shape for stamping.

  • What are the different sizes of stamps you make?

    We can make it as small as half inch and as large as 8x11 in size. However, we do not recommend anything larger than 5x5 be mounted on our reclaimed wood. Anything larger should be unmounted and stamped using alternative methods. Most of our customers order stamps between 1.5 inch to 4 inches. We can make them in whatever shape (round, rectangular or irregular shape) that fits your design.

  • I don’t need a logo. I just need a text stamp made. Do you still have to charge a design fee?

    If you only require a text stamp and you don’t require any particular font style created, we most likely won’t charge anything extra (Anything less than 15mins of our time to create is free of charge).

  • Can your stamps be stamped on fabric/ soap/ wood/ pottery/ PMC?

    Yes! In addition to stamping on paper, all our stamps can be used on a wide range of mediums. The most important thing you need to know is what ink pad you need if you require an ink impression and heat setting for fabrics.

    Here's my recommendation for stamp pads.

    For clay and soap impressions, depending on your graphic design and the size of the image, our stamps can work really well. It is best to contact us if you’re new to stamping so we can provide you with the best recommendations.

  • What is your turnaround time?

    Most custom orders can be completed within 1-2 weeks. Due to current physical distancing protocols, workflows have changed for us slightly to accommodate these new changes and may take 3-4 weeks for some orders to complete. If you need your order sooner, please connect with us to let us know your timeline and we will do our best to fulfill your deadlines.

  • What else can you make?

    Since we started our business in 2011, we have expanded our offerings beyond rubber stamps. We make custom wood tags, laser engraved signages, wood or printed coasters, vinyl stickers and decals, posters, banners, signages among other laser engraved or printed goods. Our focus is on helping small business owners grow their passion and promote local handmade products to our community and around the world.